FAQs

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FAQs

Martovia specializes in high-quality home décor and decorative pieces that bring beauty, charm, and personality to your living spaces. Our collection includes vases, sculptures, wall décor, and unique design accents that suit every style.

 

Yes, all our products are sourced from trusted manufacturers and suppliers. Each piece is carefully inspected to meet our quality and craftsmanship standards before being shipped to our customers.

 

Currently, Martovia ships to customers within the United States. We are working on expanding our delivery services to other regions soon.

 

Delivery times vary depending on your location and the product’s availability. Most orders are processed within 1–3 business days and delivered within 5–10 business days.

 

Once your order is shipped, you’ll receive an email with your tracking number and a link to track your package in real-time.

 

If your item arrives damaged or defective, please contact our support team within 7 days of delivery. We’ll assist you in arranging a replacement or refund as per our Return & Refund Policy.

 

If you need to modify or cancel your order, please contact us immediately. Once the order has been processed or shipped, cancellations may no longer be possible.

 

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options. All transactions are processed safely through encrypted payment gateways.

 

Absolutely. Martovia uses industry-standard SSL encryption and secure payment gateways to protect all customer data and transactions. We never share your personal information with unauthorized third parties.

 

You can reach our support team via:
Address: 509 E Erwin St, Tyler, TX 75902, USA
Phone: +1 830 215 45967
Email: support@martovia.website

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